This Privacy Policy explains what information GIG (“we”, “us”) collects, why we collect it, how we use and share it, and the rights available to users regarding their personal information. This Policy applies to our website, mobile apps, and related services (collectively “Services”).
1. Summary of key points
- Data we collect: account info, contact details, job details (location, employer info, wages), device & usage data, analytics, and optionally payment information.
- Why we collect it: to provide and improve the Services, send reminders/notifications, process payments, comply with legal obligations, and for safety/security.
- User rights: access, correction, deletion, portability, objection/complaint (GDPR); opt-out of sale/sharing (CCPA/CPRA) where applicable.
- Third parties: we share data with service providers, payment processors, analytics vendors, and legal authorities when required.
2. What information we collect
We collect the following categories of information:
Information you provide
- Account registration: name, email, phone number, password.
- Profile: display name, photo (optional).
- Job tracking fields: job title/description, employer contact info, location of job (address / GPS if you allow location), date/time, wages, notes, invoices you upload.
- Communications: support requests, feedback, messages to other users (if applicable).
Automatically collected information
- Device identifiers, IP address, device model, operating system, app usage logs, crash reports, analytics events.
- Location data if you enable GPS/location services (for job location and mapping features).
Payment & billing information
If you use paid features, we may collect payment tokens, transaction records, billing address (payments processed via PCI-compliant third parties).
Sensitive data
We do not ask for medical or highly sensitive categories. If we process sensitive categories (e.g., certain wage/financial details that laws treat as sensitive), we will request explicit consent where required.
3. How we use your information
We use personal data to:
- Provide, operate, maintain and improve the Services (account management, task tracking, reminders).
- Process payments and invoices.
- Send transactional messages and reminders you opt in to receive.
- Provide customer support.
- Prevent fraud and abuse; secure our Services.
- Comply with legal obligations.
Legal bases (for EEA/GDPR users): processing is based on performance of contract (to provide Services), consent (for optional features like push notifications), and our legitimate interests (security, fraud prevention, analytics), as outlined in GDPR guidance.
4. Sharing and disclosure
We may share personal data with:
- Service providers: hosting, analytics, email, push notifications, payment processors. These vendors process data on our behalf under contracts that require confidentiality and security.
- Business transfers: in connection with mergers, acquisitions, or asset sales.
- Legal requirements: to comply with court orders, law enforcement, or government requests.
- With your consent: if you choose to share job information with third parties.
We do not sell personal information for advertising purposes. If our practices change and we engage in sale/sharing as defined by CCPA/CPRA, we will notify users and provide an opt-out method. (If you are subject to California privacy laws, you can exercise opt-out rights via the “Do Not Sell or Share My Personal Information” link.)
5. Data retention
We retain personal data as long as needed to provide the Services and fulfill legitimate business purposes, comply with legal obligations, resolve disputes, enforce agreements, and for safety and security. Typical retention for account data is [insert X years after account deletion — customize], but certain logs or transactional records (billing) may be retained longer for accounting or legal reasons.
6. Data security
We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure — we cannot guarantee absolute security.
7. Your rights and choices
Depending on your jurisdiction you may have rights including:
- Access & portability: request a copy of personal data in a structured, machine-readable format.
- Correction: request correction of inaccurate personal data.
- Deletion: request deletion of your personal data (subject to legal exceptions).
- Objection/Restriction: object to certain processing or request restrictions.
- Opt-out of sale/sharing: California residents have a right to opt out of sale or sharing of personal information and to non-discrimination for exercise of rights. We provide a “Do Not Sell or Share My Personal Information” link where applicable. Learn more about the CCPA.
How to exercise rights: Contact us at service@gigfmi.com with “Privacy Request” in the subject. We will verify your identity before fulfilling requests. We may ask for information to confirm your identity. We will respond within the time required by applicable laws.
8. International transfers
Data may be stored and processed in servers located in your country or other countries. When transferring data across borders we apply appropriate safeguards (e.g., standard contractual clauses or other lawful transfer mechanisms) as required.
9. Children’s privacy
We do not knowingly collect personal data from children under 13 (or the minimum age in local jurisdiction). If we learn that we have collected such data, we will take steps to delete it. Parents/guardians may contact us to request deletion.
10. Third-party links & services
The Services may include links, integrations, or embeds from third parties (maps, payment gateways, analytics). These third parties have their own privacy practices; this Policy does not cover them.
11. Google Play / App Store notices
If you publish on app platforms, you must comply with platform-specific privacy and data safety requirements (e.g., Google Play Data Safety form and policy disclosures). Provide accurate descriptions of data collection and handling when completing platform data-safety sections.
12. Changes to this Policy
We may update this Privacy Policy. If changes are material we will provide notice (email, in-app). The effective date at the top will be updated.
13. Contact & complaints
Email: service@gigfmi.com
If you are an EU resident and have unresolved complaints you may contact your supervisory authority. California residents may contact the California Attorney General or the California Privacy Protection Agency for complaints.
Mobile App Privacy Policy
Effective Date: 27-01-2026
This Privacy Policy describes how Gig (“we,” “our,” or “us”) collects, uses, and protects your information when you use our mobile application and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number (if applicable)
App Usage Data
- Login activity
- Feature usage
- Device information
Uploaded Content
- Images or files uploaded within the app (if applicable)
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Provide app features and services
- Improve app performance and user experience
- Communicate important updates
- Process payments (if applicable)
3. Third-Party Services
We use trusted third-party services to operate our app, including:
- Firebase (Authentication, Firestore, Storage, Analytics)
- Google Analytics for Firebase
- Stripe (Payment processing, if applicable)
These services may collect information in accordance with their own privacy policies.
4. Data Sharing
We do not sell or rent your personal data.
We may share data only:
- To comply with legal obligations
- To protect our rights and users
- With service providers strictly for app functionality
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
6. Account Deletion
You can request account deletion at any time by following the instructions on our Account Deletion page: https://gigfmi.com/account-deletion
Upon request, your account and associated personal data will be permanently deleted within 7–14 business days.
7. Children’s Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at: service@gigfmi.com